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'[EE]: How robust is a HDD?'
2003\01\22@093221 by Alan Gorham

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Has anybody had any experience with the SMPS on their PC exploding?

This has happened to me and it seems to have fried most of the PC.

The most valuable/least easily replacable part of the system is my hard-drive.
Although I've kept back-ups of most of the important data, it would be nice to
think I could rescue my
existing drive.

Three questions

1. What damage would a massive spike (such as that caused by a SMPS going bang)
do to a HDD?
    Dead controller board, dead drive platters or both?

2. If it's just the controller board that has gone, then could I swap it with a
known working board form an identical HDD?

3. Anyone got a spare working Fujitsu MPE3084 that they would part with?

Alan
Embedded Systems Engineer
Microtima Ltd
Ouseburn Mews
3-7 Stepney Bank
Newcastle upon Tyne
NE1 2PW

Tel: 0191 2304411
Fax: 0191 2304422

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2003\01\22@095642 by Claudio Tagliola

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1) A massive spike can easily travel from the disk head to the platter
itself. Or it could 'disorganise' the controller so it decides to park
wherever it is. Controller is dead for sure, disk is alive if you were
lucky...

2) If the platters and heads are still alive, you can replace the controller
from an identical drive. And identical is _exactly_ identical. I don't know
how big/new the drive is, but 2nd hand shopping would be best. Depends on
where you are located, I know a few sites, but it's mostly dutch people
there...

3) Nope... All I can give you is my blessing...

Last resort would be a professional data recovery company. Think big $$$
here. You can have a brand new big drive array for the same price probably,
but it all depends on what you've lost and how badly you want it back.

Good luck,
Claudio

-----Oorspronkelijk bericht-----
1. What damage would a massive spike (such as that caused by a SMPS going
bang) do to a HDD?
    Dead controller board, dead drive platters or both?

2. If it's just the controller board that has gone, then could I swap it
with a
known working board form an identical HDD?

3. Anyone got a spare working Fujitsu MPE3084 that they would part with?

Alan

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2003\01\22@095848 by Spehro Pefhany

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At 02:50 PM 1/22/03 +0000, you wrote:
>Has anybody had any experience with the SMPS on their PC exploding?
>
>This has happened to me and it seems to have fried most of the PC.
>
>The most valuable/least easily replacable part of the system is my hard-drive.
>Although I've kept back-ups of most of the important data, it would be nice to
>think I could rescue my
>existing drive.
>
>Three questions
>
>1. What damage would a massive spike (such as that caused by a SMPS going
>bang)
>do to a HDD?
>      Dead controller board, dead drive platters or both?

Probably dead controller board, *but* there's a chip right in by the heads
on some drives AFAUI, and if that's gone..

>2. If it's just the controller board that has gone, then could I swap it
>with a
>known working board form an identical HDD?

That's one of the procedures that the pros use. Personally, fixing HDDs isn't
my business, so when this happened to me, I went to a professional data
recovery outfit, shelled out the bucks (about $800) and they both recovered
the data and put it on a new HDD, and I was off and running. I knew it was
confined to the controller board (a chip self-destructed on 6 month old
Maxtor,
very strange), but when I calculated the time and risk, using the pros was a
no-brainer. The outfit I use doesn't charge if they don't recover data at the
Level I service (cheap). At higher levels (which I would not have used as I
had 99.9% of the data backed up properly) they figure the chances are poorer
and they charge for their time. These guys wear white smocks like doctors,
and I trust them about as much (maybe more).

Best regards,

Spehro Pefhany --"it's the network..."            "The Journey is the reward"
spam_OUTspeffTakeThisOuTspaminterlog.com             Info for manufacturers: http://www.trexon.com
Embedded software/hardware/analog  Info for designers:  http://www.speff.com

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2003\01\22@100229 by Spehro Pefhany

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At 03:56 PM 1/22/03 +0100, you wrote:


>Last resort would be a professional data recovery company. Think big $$$
>here. You can have a brand new big drive array for the same price probably,
>but it all depends on what you've lost and how badly you want it back.

Yup. You can't think in terms of the cost of a new $100 US drive, but
rather in terms of the hours of time they will save you, and what that
is worth to you. I'm getting a new machine with DVD writer today that
should make backups even easier. ;-)

Best regards,

Spehro Pefhany --"it's the network..."            "The Journey is the reward"
.....speffKILLspamspam@spam@interlog.com             Info for manufacturers: http://www.trexon.com
Embedded software/hardware/analog  Info for designers:  http://www.speff.com

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2003\01\22@100647 by Amaury Jacquot

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On Wed, 2003-01-22 at 15:58, Spehro Pefhany wrote:
> At 02:50 PM 1/22/03 +0000, you wrote:
> >Has anybody had any experience with the SMPS on their PC exploding?
> >
> >This has happened to me and it seems to have fried most of the PC.
> >
> >The most valuable/least easily replacable part of the system is my hard-drive.
> >Although I've kept back-ups of most of the important data, it would be nice to
> >think I could rescue my
> >existing drive.
> >
> >Three questions
> >
> >1. What damage would a massive spike (such as that caused by a SMPS going
> >bang)
> >do to a HDD?
> >      Dead controller board, dead drive platters or both?

You can try to plug the disk on another (scratch monkey) computer. if it
doesn't blow... you're in luck.
otherwise, after trying the swap-the-controller-board trick, the only
remaining solution is to send it to ppl like OnTrack that will save the
data for (a large heap of) gold^Wmoney...
beware though that this company is partly owned by NSA goons.

Sincerely
Amaury

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2003\01\22@101717 by M. Adam Davis

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While I've dealt with a lot of SMPS failures in PCs, only two have
damaged more than the powersupply itself, and neither of them damaged
the HD to the point of non-usability.  I still replaced the HDs, but I
was able to copy them completely after the smps failed.

At any rate...

I'm assuming you've already hooked the HD to another system to verify
that it doesn't operate.  If not, go ahead and do that.  Chances are
good it's just fine.

If not, then you can replace the controller board with another one, but
be advised that a HD can go through several revisions in the same part
number.  It's usually important to make sure the revisions are the same,
especially the circuit board revisions.

If the data is really important to you there are companies which will do
this for you.  They usually have hundreds of controller boards for
different hard drives, and if one matches and works then they usually
only charge about $500 to move the data to CDs or other media.  If it
doesn't work, they can (for a much larger fee) use a clean room to
dissassemble the drive and try reading the data directly from the platters.

-Adam

Alan Gorham wrote:

{Quote hidden}

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2003\01\22@104037 by hael Rigby-Jones

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{Quote hidden}

It would be very unlikely that the platters/heads are damaged (but
possible).  I've successfully replaced a dead controller board from another
hard drive to retrieve some data with no problems at all.

Unfortuanetly I don't have an MPE3084, but I do have a slightly sick MPE3102
which is the 10GB version. It seems to work but fails the Fujitsu diagnostic
tests.  If you want to give it a go you are welcome to it, but I don't know
if it would work on a smaller drive.  If you value your data I'd suggest not
using a Fujitsu drive ever again. They make the early IBM 7200 RPM drives
look good in reliability terms!

Mike

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2003\01\22@124325 by Alan Gorham

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Thanks for all your responses - you have confirmed my worst fears!

Adam - yes, the first thing I did was to plug the HD into another PC. The bios
check showed it's parameters (size etc) to be zero.
Also, the HD could not be auto-detected at start-up. I repeated this test on
several other PC's so it really does look like the HD is gone!

Claudio - I've done an extensive search on the net for an identical drive. My
drive was just short of three years old and I didn't come up
with too many leads.....
The only place I found was computergeeks.com and by the time I got around to
ordering, they had none left.
If you have any links I have no problems with ordering from Europe!

I figured that the combined hoarding power of the list might be a good last
resort :-)

Spehro, Kyrre, Amaury and all who suggested a professional data recovery
service - yes this is probably what I will have to do, but I figured
if I could get an identical drive cheaply then it would not be a huge waste of
my time to try and swap controller boards.

Mike - thanks for both the offer and the advice! I'll mail you offlist about it.

Thanks

Alan

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2003\01\22@125900 by Martin Baker

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Re: HDD disaster.
I have had drives recovered, but it is very expensive.
There are still two tricks you might try.

i cannot recommend these!, however they have worked for me in the past.
1)take a small screwdriver by the tip and using the handle tap twice,gently
right in the center of the drives circular central bump. this may unstick
the heads.

2) take the drive, wrap it in foil, and place it in a plastic bag,
squeezing out as much air as possible, and seal the bag. Place the bag in
your freezer for no more than 15 minutes, then remove it from the bag and
install it into a known good computer with the jumpers set as slave, and
try to boot.

I don't even know why this one works, but it saved a drive that i thought
was gone after a 22oV spike sliced through my mobo, psu, mov's and pretty
much everything else. I was able to copy off the data before the drive made
a loud clicking noise and expired , permanently.

I think these are warranty killers, but both have worked.

follow these bits of advice at your own risk.They might not work, but they
will definitely cost less than a recovery service.
Martin

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2003\01\22@130725 by Stuart Meier

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Sorry I don't have any suggestions, but this thread has made me double check my Back-up routine....I
dupe all the data files from each of my two machines to its partner over the Lan each night. Tempted
now to put in a second HDD in each machine and set it to cross copy each every third night.

Stuart

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2003\01\22@131142 by Alan Gorham

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Hi Wagner


>By exploding you mean a SMPS capacitor just ruptured?
>There is no other thing in there to "explode".
>A ruptured capacitor will definitely drop the voltage its output voltage,
>so no further problem could be done, the power supply itself will shutdown
>due lack of "power good return line" from the motherboard.
>


Yes, post mortem revealed a totally ruptured capacitor.
This explosion occured right after I pressed the ON button and believe me, the
power supply did not shut down.
It kept going, but the PC did not boot.

I had to replace the motherboard, CD-ROM and CD-RW drives plus the power supply.

I agree with what you say about the data back-up process, but do all PC users
*really* have to always be ready for exploding power supplies?

Alan

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2003\01\22@132217 by Spehro Pefhany

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At 06:06 PM 1/22/03 +0000, you wrote:
>Sorry I don't have any suggestions, but this thread has made me double
>check my Back-up routine....I
>dupe all the data files from each of my two machines to its partner over
>the Lan each night. Tempted
>now to put in a second HDD in each machine and set it to cross copy each
>every third night.

That's what I have now. It works well. That way if one machine blows up
or you come into the room the next day and find cut cables and a dust
shadow where the box used to be, you've got some recourse. I also have
CD-ROMs off-site for the irreplaceable stuff, so even if there was a
complete loss (fire, say), the data would live on.

Looking forward to having 4.7G per disk, though.

Best regards,

Spehro Pefhany --"it's the network..."            "The Journey is the reward"
EraseMEspeffspam_OUTspamTakeThisOuTinterlog.com             Info for manufacturers: http://www.trexon.com
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2003\01\22@132221 by M. Adam Davis

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You ought to read the specifications for the ATX powersupply by Intel.

Not only are there specific design rules you have to follow, you also
have to limit the failure modes so that it fails safe (no damage to the
computer) and makes no noise or noticable smoke when it does fail.

Sadly, these are specifications, and not regulations.

There was a recent article on powersupplies by one of the tech hardware
websites that tested 10-15 powersupplies to their rated limits.  IIRC,
only two supplies actually supplied the full 300W or 400W that they were
rated to, all others failed with only a percentage of the rated load,
some rather spectacularily.

-Adam

Alan Gorham wrote:

{Quote hidden}

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2003\01\23@041701 by Claudio Tagliola

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Unfortunately, you have to. One of the things you can do, especially if you
have it in a non-computer friendly environment (living room, rubble shack,
hobby quarter) is to open it up once every two/three months and vacuum the
fan area's out.

Claudio

-----Oorspronkelijk bericht-----
I agree with what you say about the data back-up process, but do all PC
users
*really* have to always be ready for exploding power supplies?

Alan

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2003\01\23@142836 by Peter L. Peres

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On Wed, 22 Jan 2003, Stuart Meier wrote:

*>Sorry I don't have any suggestions, but this thread has made me double
*>check my Back-up routine....I dupe all the data files from each of my
*>two machines to its partner over the Lan each night. Tempted now to put
*>in a second HDD in each machine and set it to cross copy each every
*>third night.

I once took to putting a second drive into the computer to make backups (I
am not afraid of spikes, I run through a UPS). This worked fine, until
some sunny day one of the drives failed. It was the backup drive and it
failed when I had just deleted some things to make room, knowing they were
backed up.  Whatever you do, wherever you go, Murphy is watching you.

Peter

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2003\01\24@044645 by hael Rigby-Jones

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{Quote hidden}

As soon as you delete one copy, you no longer have a backup!

Mike

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