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'[OT] Stupid Maxim - Now I gotta pay duties! :('
2009\03\09@162440 by solarwind

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I ordered samples from AustriaMicrosystems without any problems at
all. They were completely free of charge. Completely.

I also ordered samples from Maxim. And the thing is - not just one
sample - several samples in several packages. So they arrived at my
friend's house yesterday. He wasn't home so FedEx left a slip saying
that duty fees need to be paid. Guess how much...




$14.40 for EACH package. I bet I ordered like five packages. That's
absolutely outrageous, especially since the samples are only worth
about $1 each.


And obviously, I don't want the bloody samples anymore.


What will happen if I don't pay the duties? I need to get out of this.

--
solarwind

2009\03\09@170601 by cdb

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:: I also ordered samples from Maxim. And the thing is - not just one
:: sample - several samples in several packages. So they arrived at my
:: friend's house yesterday

If you live in the US why would you need to pay customs duties? Sales
tax possibly.

Not sure that you can actually send them back, you'd possibly have to
pay freight for the return even if Maxim did take them back. Is it
possible that FedEx have charged duty due to a paperwork mix up. I've
known them to do this with Microchip when they insisted on an extra
VAT payment for a country that has GST - this was a Micrchip
paperwork/website error.

Colin

--
cdb, spam_OUTcolinTakeThisOuTspambtech-online.co.uk on 10/03/2009

Web presence: http://www.btech-online.co.uk  

Hosted by:  http://www.1and1.co.uk/?k_id=7988359







2009\03\09@172256 by Marcel Duchamp

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solarwind wrote:
{Quote hidden}

From an earlier post by you: "I had to lie..."

Perhaps it's just karma?

2009\03\09@181812 by M. Adam Davis

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Whatever you do, please don't annoy Maxim - too many companies won't
send samples out at all, nevermind outside country simply because too
many annoying freeloaders complain.

-Adam

On Mon, Mar 9, 2009 at 4:17 PM, solarwind <.....x.solarwind.xKILLspamspam@spam@gmail.com> wrote:
{Quote hidden}

> -

2009\03\09@182301 by sergio masci

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On Mon, 9 Mar 2009, solarwind wrote:

{Quote hidden}

You had them sent to you by FedEx instead of letter post? I thought maxim
charged for that anyway and it's only free if you use letter post.

Regards
Sergio Masci

2009\03\09@182338 by Roger, in Bangkok

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Sounds more like a customs invoice fee that has to be paid even if zero tax
is assessed ... and quite a reasonable fee at that.  I have to pay nearly
100USD to customs for any package arriving through any express courier
service (so I refuse to accept all such shipments).  Any small parcels
arriving by airmail go directly to my postal box at no added cost.  Every
sovereign nation of course has their own laws ... and then they have their
own policies on how to use/misuse those laws:-))

Doing anything in international commerce needs to have a bit of homework
done first ... just wait until you venture into the realm of proforma
invoices, bank transfers and letters of credit!!

Regards/Roger, in Bangkok

On Tue, Mar 10, 2009 at 3:17 AM, solarwind <x.solarwind.xspamKILLspamgmail.com> wrote:

{Quote hidden}

> -

2009\03\09@183119 by Bob Blick

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On Mon, 9 Mar 2009 15:17:03 -0500, "solarwind" <.....x.solarwind.xKILLspamspam.....gmail.com>
said:

> $14.40 for EACH package. I bet I ordered like five packages. That's
> absolutely outrageous, especially since the samples are only worth
> about $1 each.

It's a Fedex thing they do with Canada. They apply the duty pretty much
indiscriminately. You can dispute it.

> What will happen if I don't pay the duties? I need to get out of this.

I think probably Fedex will give up unless you have a Fedex account.
Because it's strictly a Fedex thing. Call them and tell them that no
duty is required because they were samples with no value. Then speak to
a supervisor if needed.

Cheers,

Bob

--
http://www.fastmail.fm - The way an email service should be

2009\03\09@184101 by Vitaliy

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solarwind wrote:
>I ordered samples from AustriaMicrosystems without any problems at
> all. They were completely free of charge. Completely.
>
> I also ordered samples from Maxim. And the thing is - not just one
> sample - several samples in several packages. So they arrived at my
> friend's house yesterday. He wasn't home so FedEx left a slip saying
> that duty fees need to be paid. Guess how much...
>
> $14.40 for EACH package. I bet I ordered like five packages. That's
> absolutely outrageous, especially since the samples are only worth
> about $1 each.
>
>
> And obviously, I don't want the bloody samples anymore.
>
>
> What will happen if I don't pay the duties? I need to get out of this.

This used to happen a lot with our Canadian customers, so we no longer allow
FedEx or UPS for small orders. USPS does not charge brokerage fees.

If you don't want to pay the fees, you don't need to do anything. Eventually
FedEx will give up, and send the samples back to Maxim.

Vitaliy

2009\03\09@185002 by Chris Smolinski

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>This used to happen a lot with our Canadian customers, so we no longer allow
>FedEx or UPS for small orders. USPS does not charge brokerage fees.
>
>If you don't want to pay the fees, you don't need to do anything. Eventually
>FedEx will give up, and send the samples back to Maxim.

FWIW, I refuse to have anything to do with FedEx. I've had too many
cases where I ship something under the recipient's account number,
and they claim that they can't charge it, and bill me instead.  I
will never use FedEx again to ship anything, and make it point to try
and avoid using them to have things shipped to me.

--

---
Chris Smolinski
Black Cat Systems
http://www.blackcatsystems.com

2009\03\09@193847 by Nate Duehr

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I've seen UPS do this in Canada also.  It's not just FedEx.

Welcome to International Shipping!

Nate

{Original Message removed}

2009\03\09@194821 by peter green

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Nate Duehr wrote:
> I've seen UPS do this in Canada also.  It's not just FedEx.
>
> Welcome to International Shipping!
If possible you should try and get the supplier to prepay duty and
brokerage. Apparently couriours are often more reasonable when dealing
with a large customer who could switch providers easilly than when
dealing with a non customer they have by the balls.

Failing that you should try and get them to send it by post. At least
here in the UK the post office's brokerage charge is a lot more
reasonable than the couriors and there is an exemption from duty and VAT
for items sent by post that are below a certain value (and the post
office don't charge any brokerage if there is no duty or VAT to be paid).

2009\03\09@200615 by Vitaliy

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Chris Smolinski wrote:
> FWIW, I refuse to have anything to do with FedEx. I've had too many
> cases where I ship something under the recipient's account number,
> and they claim that they can't charge it, and bill me instead.  I
> will never use FedEx again to ship anything, and make it point to try
> and avoid using them to have things shipped to me.

I think this is one of those YMMV things.

We have daily FedEx/UPS/USPS pickups, and occasionally there are problems,
but FedEx doesn't seem to be worse than other carriers. Their rates for
Ground are very competitive, especially after we've been set up with a
high-volume account, so we try to ship with FedEx whenever possible (except
to Canada, this applies to UPS too).

Vitaliy

2009\03\09@210457 by solarwind

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On Mon, Mar 9, 2009 at 5:31 PM, Bob Blick <EraseMEbobblickspam_OUTspamTakeThisOuTftml.net> wrote:
{Quote hidden}

Thank you. I will give them a call. How should I speak with them?
Should I say something like, "please can I be exempted from the
duties"? Or should I be more demanding?

2009\03\09@210755 by solarwind

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On Mon, Mar 9, 2009 at 8:11 PM, sergio masci <@spam@smplxKILLspamspamallotrope.net> wrote:
> You had them sent to you by FedEx instead of letter post? I thought maxim
> charged for that anyway and it's only free if you use letter post.

Nope, USPS First Class is the default and only free mailing method. I
live in Canada, so it's international.

2009\03\09@213112 by Funny NYPD

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Well, I heard UPS is even worse on Duty. Plus UPS constantly deliver the package to wrong places.

Funny N.
Au Group Electronics, http://www.AuElectronics.com




________________________________
From: Chris Smolinski <KILLspamcsmolinskiKILLspamspamblackcatsystems.com>
To: Microcontroller discussion list - Public. <RemoveMEpiclistTakeThisOuTspammit.edu>
Sent: Monday, March 9, 2009 6:49:59 PM
Subject: Re: [OT] Stupid Maxim - Now I gotta pay duties! :(

>This used to happen a lot with our Canadian customers, so we no longer allow
>FedEx or UPS for small orders. USPS does not charge brokerage fees.
>
>If you don't want to pay the fees, you don't need to do anything. Eventually
>FedEx will give up, and send the samples back to Maxim.

FWIW, I refuse to have anything to do with FedEx. I've had too many
cases where I ship something under the recipient's account number,
and they claim that they can't charge it, and bill me instead.  I
will never use FedEx again to ship anything, and make it point to try
and avoid using them to have things shipped to me.

--

---
Chris Smolinski
Black Cat Systems
http://www.blackcatsystems.com

2009\03\09@213619 by solarwind

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On Mon, Mar 9, 2009 at 5:39 PM, Vitaliy <spamBeGonespamspamBeGonespammaksimov.org> wrote:
> If you don't want to pay the fees, you don't need to do anything. Eventually
> FedEx will give up, and send the samples back to Maxim.
>
> Vitaliy

Heartwarming to know that they don't have me "by the balls". Thanks.
I'll first try to talk to FedEx about it and still get my chips (I
ordered some really cool stuff). If not, oh well, as long as I don't
have to pay anything :)

2009\03\09@214149 by David Harris

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solarwind wrote:
> On Mon, Mar 9, 2009 at 8:11 PM, sergio masci <TakeThisOuTsmplxEraseMEspamspam_OUTallotrope.net> wrote:
>  
>> You had them sent to you by FedEx instead of letter post? I thought maxim
>> charged for that anyway and it's only free if you use letter post.
>>    
>
> Nope, USPS First Class is the default and only free mailing method. I
> live in Canada, so it's international.
>  
I think I would have just chosen USPS First Class -- the US postal
service does extend to Canada. ;-)

David

2009\03\09@214633 by solarwind

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On Mon, Mar 9, 2009 at 8:31 PM, Funny NYPD <RemoveMEfunnynypdspamTakeThisOuTyahoo.com> wrote:
> Well, I heard UPS is even worse on Duty. Plus UPS constantly deliver the package to wrong places.

It was fedex when it came to my (friend's) door.

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