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'SIT Tones & Telemarketing [OT]'
1999\12\13@122258 by jamesnewton

picon face
First, this really needs to be marked OT until we get a bit closer to
designing a PIC based system to do it....

Next....
Extracted from:
http://telecom-digest.org

SIT  (Special Information Tones) tones: the triple tone that you get when
you dial a number that doesn't exist (3 tones, each higher in pitch than the
last) Used by CDA (Call Disposition Analyzers) to differentiate between
human voices and recorded announcements and categorize their type. Most
CDA's merely look for three sequential tones occurring in less than 3
seconds using a band-pass filter centered around 600 Hz.

Loren D. Cahlander of AMCOM Software, Inc. 5555 West 78th St Suite Q says
Minneapolis, MN 55435
>From the documentation that I have, there are four different sequences of
tones:
                               First Tone         Second Tone  Third Tone
Tone    Tone                    freq  length   freq   length    freq   length
Name    Description        (Hz)(10 ms)   (Hz)   (10 ms) (Hz)   (10 ms)
======================================================================
NC     No Circuit              985.2  38.0        1428.5  38.0 1776.7  38.0
Found
IC     Operator                913.8  27.4        1370.6  27.4 1776.7  38.0
Intercept
VC     Vacant Circuit  985.2  38.0        1370.6  27.4 1776.7  38.0
RO     ReOrder         913.8  27.4        1428.5  38.0 1776.7  38.0

Macy Hallock of F M Systems, Inc. 150 Highland Dr. Medina, OH 44256 says:

Period  Frequency    Designation
SSL      LLL        IC - Intercept - Vacant No. or AIS or etc.
LLL      LLL        NC - No Circuit (Inter-LATA carrier)
LSL      HLL        VC - Vacant Code
SLL      HLL        RO - Reorder Announcement (Inter-LATA Carrier)
LSS      LHL        #1 - Add'l Reserved Code
SLL      LHL        RO - Reorder Announcement
SSL      HHL        #2 - Add'l Reserved Code
LLL      LLL        NC - No Circuit, Emergency or Trunk Blockage
Where: Period-Duration: S=Short 274 msec   L=Long 380 msec
      Frequency: L=Low  913.8 Hz  1370.6 Hz  1776.7 Hz
                 H=High 985.2 Hz  1428.5 Hz
This information taken from a central office recorder/announcer installation
manual ca. 1983. I believe SIT's are specified by Bellcore and/orr CCITT. I
have heard SIT's used on international calls to several countries.

I have not been able to confirm that SIT is spec'd by CCITT (now
http://www.ITU.org ) or by BellCore (I don't think they are online?). I
would kill or die to know the actual source. <GRIN>

Telemarketers HATE Answering machines:
Techniques for call progress detection are readily available by looking at
sample patents:
U.S. Pat. 5,724,420
www.patents.ibm.com/cgi-bin/viewpat.cmd/US05724420__
Automatic Call Distribution with Answer Machine Detection
U.S. Pat. 5,430,792
www.patents.ibm.com/cgi-bin/viewpat.cmd/us05430792__
Automated Telephone Calling System
U.S. Pat. 5,371,787
www.patents.ibm.com/cgi-bin/viewpat.cmd/us05371787__
Machine Answer Detection

more at:
http://204.210.50.240/techref/default.asp?url=pots.htm

Getting this type of information in an organized format is one of the main
goals of my
http://techref.homepage.com project. Any help is greatly appreciated.

James Newton spam_OUTjamesnewtonTakeThisOuTspamgeocities.com phone:1-619-652-0593
http://techref.homepage.com NOW OPEN (R/O) TO NON-MEMBERS!
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-----Original Message-----
From: pic microcontroller discussion list
[.....PICLISTKILLspamspam@spam@MITVMA.MIT.EDU]On Behalf Of Brooke Clarke
Sent: Sunday, December 12, 1999 8:10 PM
To: PICLISTspamKILLspamMITVMA.MIT.EDU
Subject: SIT Tones & Telemarketing


Does anyone have information on what tones you need to send to all
incoming calls to make telemarketing systems think your line does not
exist, I think they are called SIT tones.  This might be a useful 8-pin
PIC project?

Thanks,

Brooke

1999\12\13@154821 by Dave VanHorn

flavicon
face
> SIT  (Special Information Tones) tones: the triple tone that you get when
> you dial a number that doesn't exist (3 tones, each higher in pitch than
the
> last) Used by CDA (Call Disposition Analyzers) to differentiate between
> human voices and recorded announcements and categorize their type. Most
> CDA's merely look for three sequential tones occurring in less than 3
> seconds using a band-pass filter centered around 600 Hz.


I just want to know what bozo decided to put them on line at +20dBm.
Special Punishment Tones, if you ask me.

1999\12\14@015714 by Mark Willis

flavicon
face
Martin McCormick wrote:
{Quote hidden}

The "You misdialed" tones are sure loud enough around here, enough to
crack an eardrum...

If you wanted a PIC to produce those, you might want to PWM them, using
"magic sines", then RC filter the result to give a clean sine-ish wave
form.  Square waves are SO nice in higher odd harmonics <G>  Probably
could just low-pass filter them, if the tones are right (and, the phone
line probably helps roll off the upper frequencies <G>)

James - saw your post;  Good info - Thanks!  This'd make a good 12C508A
project, I'm out of small cheap speakers though, for testing, darnit
<G>  (Used to be able to get one for under a buck, now everyone wants $%
or so?!?)  That'd be great to put on my BBS and FAX lines here.  Would
want a good telephone interface design/IC, of course, in there <G>

 Mark

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I re-ship for small US & overseas businesses, world-wide.
(For private individuals at cost; ask.)

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